Frequently Asked Questions
Everything you need to know about your RainyRoses beauty experience.
Are RainyRoses products cruelty-free?
Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free and never tested on animals.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are unsatisfied with your purchase, please contact our support team to initiate a return.
Can I track my order?
Absolutely. Once your order is shipped, you will receive an email with a tracking number and a link to monitor your package's journey.
Are your skincare products suitable for sensitive skin?
Our formulas are designed with gentle, botanical ingredients; however, we always recommend performing a patch test or consulting with a dermatologist before trying new products.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.